KPM Financial Services Co-operate Statement

KPM Financial Services co-operate culture is designed to behave and transact business, which is fair clear and not misleading to our valued customers.

We aim to provide clear information to our customers wich will highlight the benefits and also the RISKS.

All costs will be highlighted at each stage of the sales process where applicable, this will ensure that the customer is making an informed decision and knows what costs will be involved.

We want to inform in a clear, fair and transparent way, we will never mislead any of our customers, and we will ensure that our customers know the full implications of the decisions they are making (good and bad)

We aim to agree with our customers at the first meeting what they can expect from our employees and also what we expect from our customers. If our customers become dissatisfied with any aspect of our service we will investigate the underlying cause of their dissatisfaction any take appropriate action as and when required.

Finally our reputation is very important to us, therefore satisified customers before, during and after the sales process is core to all our dealings with our customers.

(KPM FINANCIAL SERVICES)
Authorised & Regulated by the Financial Conduct Authority